Privacy policy

Last Updated: November 13, 2026

At Delicate Scent, operated by Guangzhou Charm Beauty Cosmetics Co., Ltd.(广州市魅力美容化妆品有限公司), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from www.delicatescent.us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Order Information:

  • Products purchased

  • Order details

  • Transaction information

  • Order history

  • Customer service communications

Device and Usage Information:

  • IP address

  • Browser type

  • Device information

  • Website browsing activity

  • Cookies and similar tracking technologies

Payment Information:

Payments are processed through third-party payment providers. We do not intentionally store complete payment card numbers or security codes on our own servers.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling customer orders.

  • Arranging shipping and delivery.

  • Sending order confirmations and shipping updates.

  • Providing customer support.

  • Processing returns, refunds, and exchanges.

  • Improving our website and shopping experience.

  • Detecting and preventing fraud or unauthorized transactions.

  • Complying with applicable legal obligations.

  • Sending promotional communications where permitted by law and subject to your preferences.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Keep shopping carts and checkout functions working.

  • Remember customer preferences.

  • Understand website traffic and usage.

  • Improve website performance.

  • Support advertising and marketing activities where applicable.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Sharing Your Information

We may share necessary personal information with trusted third parties to operate our business, including:

  • Shopify, our e-commerce platform.

  • Payment processing providers.

  • Shipping and delivery companies.

  • Website analytics and technology providers.

  • Customer support service providers.

  • Professional advisers and legal authorities when required by law.

These parties may process information only as necessary to provide their services or fulfill applicable legal obligations.

We do not sell customers' personal information in exchange for money.

5. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions.

  • Provide customer service.

  • Maintain business and transaction records.

  • Resolve disputes.

  • Meet legal, tax, accounting, and regulatory requirements.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal obligations.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our website uses HTTPS encryption to help protect information transmitted through the website.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of certain personal information.

  • Opt out of certain targeted advertising or data sharing activities where applicable.

  • Withdraw consent where processing is based on consent.

To exercise applicable privacy rights, please contact:

[email protected]

We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our website is intended for a general consumer audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent where required by law.

If you believe a child has provided personal information to us, please contact us so we can review the matter.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of external websites.

We encourage customers to review the privacy policies of any third-party websites they visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable laws.

Any updates will be published on this page with a revised Last Updated date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Delicate Scent
Operated by: Guangzhou Charm Beauty Cosmetics Co., Ltd.(广州市魅力美容化妆品有限公司)

Email: [email protected]
Phone: +1 484-861-5760

Business Address:
Room 515, 5th Floor, Building 2, No. 168 Yuncheng East Road, Jingtai Subdistrict, Baiyun District, Guangzhou, China.